Frequently Asked Questions
For Families & Loved Ones

Q: Does RydeAide provide transportation?
A: No. We are the "Aide," not the "Ride." We provide a professional chaperone to accompany you or your loved one with their transportation provider.Q: What exactly does a RydeAide do during the doctor visit?
A: Your RydeAide acts as a professional chaperone and personal advocate. They assist with check-in, provide support, take detailed notes, and ensure your questions are answered.Q: How do I know what happened at the appointment?
A: Within 2 hours of the appointment's end, you will receive a detailed, confidential RydeAide Report via our app, summarizing the doctor's findings and next steps.Q: Are your Aides certified and background-checked?
A: Yes. Every RydeAide is a certified professional (CNA or similar), fully vetted, background-checked, and insured for your peace of mind.